Hereunder, we make available our International Privacy Policy applicable to all the users of the website www.prglobal.com ("the Website") from any country around the world in which we have commercial activities.
If you are a resident of the United States (USA), the processing of your personal data will also be subject to our Privacy Policy - Users - USA
If you are a resident of the State of California, the processing of your personal data will also be subject to our Privacy Policy - Users – California (CCPA)
If you are in a European Union Member Country or in the United Kingdom, the processing of your personal data will also be subject to our Privacy Notice - Users – GDPR & UK GDPR
If you are located in the national territory of Mexico, the processing of your personal data will also be subject to our Privacy Notice - Users - Mexico
All the aforementioned documents are available below on this same screen, we invite you to read the documents which are of interest to you by clicking on their active links.
This Policy lets you know how PR Global Reservations LLC (hereinafter, "PR Global"), its subsidiaries, its affiliates, and the separate and distinct legal entities that manage or operate this website (collectively, "we" or "us") collect, use and share your personal information through the Website.
We use your personal information when you visit, browse, request information or subscribe to periodic communications from PR Global. We are committed to protecting the privacy of the personal information that we collect to fulfill the purposes explained in this Policy.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will process it. If you do not agree with our policies and practices, your choice is not to use the Website. By visiting or using this website, you are accepting this Policy.
We want this Policy to be as broad as possible, describing how we collect, process and share personal information to provide our services. However, some activities may be more limited in some jurisdictions based on the particular laws or regulations in those regions, countries, or States. If the laws of a particular region/country/State limit the types of personal information we can collect or the manner in which we may process that information, we will adjust our internal policies and/or practices to reflect the requirements of local law, including providing relevant information to our clients under such laws.
Our Website is not intended for minors under 18 years of age. We do not knowingly collect or intend to collect personal information from minors (under the age of 18) through the forms on our Website. Minors must refrain from providing their personal information through the forms on our Website. By using our Website, you represent that you are not under the age of 18.
We are an international business. If you use the forms on Website, the personal information that we will collect and process may be transferred to and processed outside the United States, in accordance with our data transfer agreements. The jurisdictions where that information will be processed may or may not have laws that seek to preserve the privacy of personal information. However, if your personal information is transferred to affiliated companies or partners, your personal information will be processed in accordance with the terms and conditions of this Policy and applicable laws.
We have implemented security measures in order to safeguard your personal information from loss and/or unauthorized access, use, alteration and disclosure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Website. Any transmission of personal information is at your own risk and we are not responsible for circumvention of any privacy settings or security measures contained in the Website. We will notify you of any security breach or unauthorized use of your personal information according to applicable law.
We may update this Policy at any time. Any changes will be posted on our Website with their updated date. If we make material retroactive changes to how we treat our users’ personal information, we will notify you by email or through a notice on the Website home page and obtain your consent. The date the Policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date and active email address for you, and for periodically visiting our Website and review this Policy for any changes.
Last updated:
August 14, 2025
In the event of any inconsistencies between the English version of this Policy and any version of this Policy in any other language, the English version shall prevail.
Privacy Policy - Users - United States (USA)
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your personal information to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
For the purposes of this Privacy Policy:
Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of Consumers' personal information, that does business in the State of California.
Company, (referred to as either "the Company", "We", "Us" or "Our" in this Policy) refers to PR Global Reservations LLC, 8400 NW 33RD Street, Suite 406.
Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
Cookies, are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country, refers to: Florida, United States
Device, means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Do Not Track (DNT), is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
Personal Information, is any information that relates to an identified or identifiable individual. For the purposes of the CCPA, Personal Information means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information to another business or a third party for monetary or other valuable consideration.
Service, refers to the use of the Website.
Service Provider, means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data, refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website, means the Company’s website accessible from https://www.prglobal.com/
You, (referred as “You”, "Your", o "Yours" in this Policy) means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about Cookies on the website’s notice: “Cookies Policy”.
We use both Session and Persistent Cookies for the purposes set out below:
Type: Session Cookies.
Administered by: Us.
Purpose: These Cookies are essential to provide You with Services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of Cookies on the Website.
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how Our users react to them.
For more information about the Cookies We use and your choices regarding Cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
The Company may use Personal Information for the following purposes:
We may share Your personal information in the following situations:
The Company will retain Your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Information to the extent necessary to comply with our legal obligations (for example, if We are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal information, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
You have the right to delete or request that We assist in deleting the Personal Information that We have collected about You.
You may contact Us to request access to, correct, or delete any Personal Information that You have provided to Us.
Please note, however, that We may need to retain certain information when We have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Information is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Information, We cannot guarantee its absolute security.
The Service Providers We use may have access to Your Personal Information. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports Website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
Their Privacy Policy can be viewed at https://legal.hubspot.com/privacy-policy
The Company uses remarketing services to advertise to You after You accessed or visited our Service. We and Our third-party vendors use cookies and non-cookie technologies to help Us recognize Your Device and understand how You use our Service so that We can improve our Service to reflect Your interests and serve You advertisements that are likely to be of more interest to You.
These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies and to enable Us to:
Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block Cookies. Your browser may not permit You to block such technologies. You can use the following third-party tools to decline the collection and use of information for the purpose of serving You interest-based advertising:
You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See Your mobile device Help system for more information.
We may share information, such as hashed email addresses (if available) or other online identifiers collected on Our Service with these third-party vendors. This allows Our third-party vendors to recognize and deliver You ads across devices and browsers. To read more about the technologies used by these third-party vendors and their cross-device capabilities please refer to the Privacy Policy of each vendor listed below.
The third-party vendors We use are:
Google Ads (AdWords) remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
We may use third-party Service Providers to provide better improvement of our Service.
We use an invisible captcha service named reCAPTCHA. reCAPTCHA is operated by Google.
The reCAPTCHA service may collect information from You and from Your Device for security purposes.
The information gathered by reCAPTCHA is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/
Mouseflow is a session replay and heatmap tool that shows how visitors click, move, scroll, browse, and pay attention on websites. The service is operated by ApS.
Mouseflow service may collect information from Your device.
The information gathered by Mouseflow is held in accordance with its Privacy Policy: https://mouseflow.com/privacy/
Last updated:
August 14, 2025
Privacy Policy - Users - California (CCPA)
This Privacy Policy section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which We may collect or may have been collected from California residents within the last twelve (12) months.
Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by Us but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us.
Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver's license number, passport number, or other similar identifiers.
Collected: Yes.
Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Collected: Yes, only those data from Category A.
Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Collected: No.
Examples: Records and history of products or services purchased or considered.
Collected: No.
Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
Collected: No.
Examples: Interaction with our Service or advertisement.
Collected: Yes.
Examples: Approximate physical location.
Collected: Yes.
Examples: Audio, electronic, visual, thermal, olfactory, or similar information.
Collected: No.
Examples: Current or past job history or performance evaluations.
Collected: No.
Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Collected: No.
Examples: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Collected: No.
Under CCPA, personal information does not include:
We obtain the categories of personal information listed above from the following categories of sources:
We may use or disclose personal information We collect for "business purposes" or "commercial purposes" (as defined under the CCPA), which may include the following examples:
Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how We use this information, please refer to the "Use of Your Personal Information" section.
If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy.
We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:
Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.
When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
As defined in the CCPA, "sell" and "sale" mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information by the business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.
Please note that the categories listed below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact sold but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been shared for value in return.
We may sell and may have sold in the last twelve (12) months the following categories of personal information:
We may share Your personal information identified in the above categories with the following categories of third parties:
We do not knowingly collect personal information from minors under the age of 16 through Our Service, although certain third party websites that we link to may do so. These third-party websites have their own terms of use and privacy policies and We encourage parents and legal guardians to monitor their children's Internet usage and instruct their children to never provide information on other websites without their permission.
We do not sell the personal information of Consumers We actually know are less than 16 years of age, unless We receive affirmative authorization (the "right to opt-in") from either the Consumer who is between 13 and 16 years of age, or the parent or guardian of a Consumer less than 13 years of age. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, You (or Your authorized representative) may submit a request to Us by contacting Us.
If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.
The CCPA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:
In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us:
Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.
Your request to Us must:
We cannot respond to Your request or provide You with the required information if We cannot:
We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.
Any disclosures We provide will only cover the 12-month period preceding the verifiable request's receipt.
For data portability requests, We will select a format to provide Your personal information that is readily usable and should allow You to transmit the information from one entity to another entity without hindrance.
You have the right to opt-out of the sale of Your personal information. Once We receive and confirm a verifiable consumer request from You, We will stop selling Your personal information. To exercise Your right to opt-out, please contact Us.
The Service Providers We partner with (for example, our analytics or advertising partners) may use technology on the Service that sells personal information as defined by the CCPA law. If you wish to opt out of the use of Your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.
Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that You use.
You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:
The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, You will need to opt out again.
Your mobile device may give You the ability to opt out of the use of information about the apps You use in order to serve You ads that are targeted to Your interests:
You can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device.
Our Service does not respond to Do Not Track signals.
However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.
If you would like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.
California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.
To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below.
Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
Our Service does not generally include links to websites operated by third parties. If We provide such links, they are offered solely for Your convenience. Please note that We do not control and are not responsible for the content, privacy practices, or policies of any third-party websites or services. We encourage You to review the privacy policies of those websites before providing them with any personal information.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
Last updated:
August 14, 2025
Privacy Notice - Users - GDPR & UK GDPR
In accordance with the provisions of article 3.2 and other applicable provisions of the General Data Protection Regulation of the European Union (hereinafter, “GDPR”) and article 3.2 and other applicable provisions of the “GDPR as it forms part of the law of England and Wales, Scotland and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018, as amended in Schedule I to the Data Protection, Privacy and Electronic Communications (Amendments, etc.) (EU Exit) Regulation 2019 (SI 2019/410)” (hereinafter, “UK GDPR”), we present to individuals who are in the specified countries with the following information concerning the processing and protection of the personal data thereof.
This information and the legal effects thereof shall precisely be applicable to individuals who are in the following countries:
Germany | Austria | Belgium | Bulgaria |
Cyprus | Croatia | Denmark | Slovakia |
Slovenia | Spain | Estonia | Finland |
France | Greece | Hungary | Ireland |
Italy | Latvia | Lithuania | Luxemburg |
Malta | Netherlands | Poland | Portugal |
Czech Republic | Romania | Sweden | United Kingdom |
PR Global Reservations LLC (hereinafter, the “Data Controller”), shall be in charge of processing personal data to fulfill the purposes specified in section so called “Purposes and legal basis for the processing of your personal data”. The Data Controller’s domicile is 8400 NW 33RD Street, Suite 406, Doral, FL 33122.
Data subjects may also contact Data Controller via the following e-mail address: privacy@prglobal.com
Data Controller has appointed the following person as the representative thereof within the European Union territory, pursuant to article 27 of the GDPR: name: Héctor Efraín Guzmán Rodríguez; domicile: Avenida de Brasil 29 -1, 28020, Madrid, Spain; e-mail address: privacy@prglobal.com
Data Controller processes your personal data for the purposes and under the legal basis listed below, including the legitimate interests of Data Controller:
Purpose | Legal basis |
---|---|
Provide users of our website with the possibility to visit, browse or request information through forms. | a) Data Controller has a legitimate interest to obtain and process information related to the quality of its services and process incidents related to such services, in order to meet the requirements of its users. |
Carry out validations on the veracity and quality of the information provided to Data Controller. | a) Data Controller has a legitimate interest in carrying out checks on the veracity and quality of information for the security of operations and to prevent fraud. |
Management of the user service channel to register and provide follow-up to complaints, suggestions, doubts or clarifications. | a) Data Controller has a legitimate interest to obtain and process information related to the quality of its services and process incidents related to such services, in order to meet the requirements of its users. |
When appropriate, data analytics using analytical technologies, artificial intelligence and / or big data, in order to evaluate the use of our online services, improve their performance and / or correct errors. | a) Data Controller has a legitimate interest in obtaining and processing information regarding the scope, speed, and quality of its services, in order to improve or expand its level of service. |
To fulfill judicial and administrative obligations and requirements, including the delivery of information on fraud or identity theft. | a) Data processing is necessary for compliance with legal obligations to which the Data Controller is subject. b) Data Controller has a legitimate interest in complying with the requirements of the competent authorities. |
To keep records on the use of our services for compliance with the applicable legal provisions, including the defense of Data Controller´s interests before judicial or administrative instances. | a) Data processing is necessary for compliance with legal obligations to which the Data Controller is subject. b) Data Controller has a legitimate interest to process your information for the time strictly necessary to comply with retention legal obligations and for the establishment, exercise, or defense of his interests. |
Sending communications about offers and new tourist products and / or services. | a) The Data Subject has given consent for Data Controller to send thereto electronic communications for marketing and advertisement purposes. |
For the purposes indicated below, we may share your personal data based on your consent or on applicable legal provisions:
Purpose of the transfer | Recipient category |
---|---|
Centralized protection of information. | Towards our parent company or holding companies, affiliates or subsidiaries, that operate under the same internal processes and policies. |
Data analytics using analytical technologies, artificial intelligence and / or big data. | Suppliers of analytics and marketing services that provide their services to the Data Controller as data processors. |
To fulfill judicial and administrative obligations and requirements. | Competent judicial or administrative authorities. |
Sending communications about offers and new tourist products and / or services. | Providers of digital marketing services who provide their services to the Data Controller as data processors. |
Data Controller shall retain the personal data thereof during the term strictly required to achieve the purposes indicated in this Privacy Notice and, if applicable, until the limitation period of acts derived from the legal relationship that originated the processing of your data.
Purpose | Criteria to determine the term of retention |
---|---|
Provide users of our website with the possibility to visit, browse or request information through forms. | Up to 2 years from date the Data Controller delivered the requested information. |
Carry out validations on the veracity and quality of the information provided to Data Controller. | Up to 1 year from the date of the validations carried out by the Data Controller. |
Management of the user service channel to register and provide follow-up to complaints, suggestions, doubts or clarifications. | Up to 1 year from the end of our communications or the relevant incident. |
Data analytics using analytical technologies, artificial intelligence and / or big data, in order to evaluate the use of our online services, improve their performance and / or correct errors. | Up to 2 years from the date of completion of the relevant data analysis. |
To fulfill judicial and administrative obligations and requirements, including the delivery of information on fraud or identity theft. | Up to 5 years from date the Data Controller delivered the requested information. |
Sending communications about offers and new tourist products and / or services. | Indefinitely or when the Data Subject requests their personal data related to this purpose to be erased. |
In all legally applicable cases, you may, at any time, exercise your access, rectification, cancellation, and opposition rights by means of a request addressed to the following e-mail address: privacy@prglobal.com
The request shall contain:
Data Controller shall communicate the decision made in connection to your request, within a month from the date when we receive your request. Exceptionally, Data Controller may extend such term up to two months, considering the complexity and the number of requests issued. In the event your request be inapplicable, Data Controller shall inform you about the reasons for the decision thereof not after the month following the receipt of your request.
In the event data provided in your request be incorrect or insufficient or in case the documents required to prove your identity, or the corresponding legal representation be not attached, Data Controller shall require you to correct such errors to process your request.
You may withdraw your consent for the processing of your personal data without retroactive effects, in all cases in which such a withdrawal shall not result in the impossibility to comply with obligations derived from an effective legal relationship between you and Data Controller; you may also limit the processing of your personal data in the cases expressly provided under the GDPR and the UK GDPR.
You shall be responsible for updating your personal data held by Data Controller. Consequently, you guarantee and shall be liable, in any case, for the truthfulness, accuracy, effectiveness, and authenticity of the personal data provided, and you undertake to update your personal data and to communicate any changes thereto to Data Controller.
In the event you disagree with the decision made by Data Controller in response to a request for the exercise of your rights as an interested party you may file a complaint before the control authority of your country of residence.
The Data Controller uses cookies to facilitate browsing on its associates’ websites. Cookies are a tool used by web servers to save and retrieve information that is stored in the browser used by users or visitors of a website that allow to save your personal preferences to provide a better browsing experience.
Cookies have an expiration date, which can range from your session or visit duration to a website to a specific date after which they cease to be operational. Most of the cookies used in the Data Controller associates’ websites are associated only with an anonymous user and his or her computer, they do not provide references that allow the user's name and surname to be deduced, cannot read personal data from the user's hard disk, and do not include viruses in their texts.
We may also collect information using "web beacons," "pixel tags," "clear gifs," or similar means (generically "web beacons") that allow us to obtain non-personal or aggregated information, such as domain names, the site areas you visit, your operating system, the version of the operating system you use, your browser’s version, and the URL prior to your visit. This information is used to enhance your experience on the site and to understand traffic patterns.
We may also use advertisements on our sites. Advertisers may also use cookies and pixel tags to identify, among other things, what advertisements you have been shown and on which sites. The Data Controller has no control over the use of this technology by third parties and therefore each advertiser is responsible for the processing of information obtained by automatic means.
You can configure your browser to automatically accept or reject all cookies or to receive an onscreen warning about the installation of each cookie and decide at that time whether to install it on your hard drive. We suggest that you consult the help section of your browser to learn how to change the settings for accepting or rejecting cookies. Even if you configure your browser to reject all cookies or expressly reject cookies from the Data Controller associates’ websites, you can still browse the website with the only drawback of not being able to enjoy the site's functionalities that require the installation of any of them. In any case, you may delete the Data Controller associates’ websites cookies installed in your hard disk, at any time, following the procedure established in the Help section of your browser.
Data Controller may amend, update, extend or otherwise change the contents and scope hereof at any time and at Data Controller’s own discretion. In such cases, Data Controller shall publish those changes in the website www.prglobal.com, under section “Privacy Notices and Policies”.
Changes hereto may also be notified by e-mail, should such means of communication had been established as a communication channel between the interested parties and Data Controller, during the term of the legal relationship.
Last updated:
August 14, 2025
Full Privacy Notice - Users - Mexico
PR Global Reservations LLC (hereinafter, the "Data Controller"), is the data controller for your personal data. Data Controller designates the address located at: 8400 NW 33RD Street, Suite 406, Doral, FL 33122.
In order to fulfill the purposes described in this Privacy Notice, Data Controller processes the following categories of personal data:
Data Controller does not directly collect personal data from minors and they must refrain from providing them to Data Controller. Data Controller will only process personal data of minors provided by their parents and / or legal guardians, with the consent of the latter in all cases, when the processing of this information is necessary for the fulfillment of the primary purposes described in this Privacy Notice.
Parents and / or legal guardians may exercise minors’ rights at any time or withdraw the consent for the processing of personal data of minors that they may have provided for any purpose related to the website www.prglobal.com.
The personal data of third parties that you provide to Data Controller for the fulfillment of the identified purposes (for example, family data), must be after having been informed of the existence of the processing and the content of this Privacy Notice.
The Data Controller does not request personal data considered as sensitive by the applicable legislation through the website www.prglobal.com, however, users may provide them through the forms available on this website. Before providing any sensitive personal data to the Data Controller through the forms available on this website, we recommend you consider if such sensitive personal data is strictly necessary for the Data Controller to fulfill your request.
Data Controller will process your personal data for the following primary purposes:
If you have not expressed your opposition when providing your personal data to Data Controller, we can process them for the following additional purposes:
Before collecting your personal data, we will make physical or electronic means (such as check boxes) available to you so that you can clearly indicate that you do not want us to process your data for these additional purposes.
Please note that if you change your mind, you can oppose the processing of your personal data for the aforementioned additional purposes, and even withdraw your consent for such purposes. In such cases, you can communicate your decision through the procedure provided in the "Data Subject’s Rights" section of this Privacy Notice.
Your personal data may be transferred within the national territory or abroad, to the following categories of recipients and for the purposes identified:
The knowledge and acceptance of this Privacy Notice through the electronic means that Data Controller uses to collect personal data, implies your consent to carry out the transfer of your personal data towards "Business partners".
You can communicate to Data Controller, at any time, your desire to withdraw the consent for the future transfer of your personal data.
In all those legally applicable cases, you can exercise your rights to Access, Rectify, Cancel and Oppose the processing of your personal data, through the procedures that we have implemented.
To exercise any of your rights, you must submit a request to our Data Protection Officer, through any of the following means:
The request must contain or be accompanied by:
The right of cancellation is not absolute. Please take into account that Data Controller must keep information to comply with various legal obligations and that to do so we may share data with other companies, entities or organizations. In such cases, the right of cancellation may have to be requested to the entity that received the personal data.
It will be your responsibility to keep your personal data in the possession of Data Controller updated. Therefore, you must guarantee and respond, in any case, to the veracity, accuracy, validity and authenticity of the personal data provided, and you agree to keep them duly updated, by communicating any changes to Data Controller.
You may withdraw your consent to the processing of your personal data, without retroactive effect, in all those cases in which said revocation does not imply the impossibility of fulfilling obligations derived from a legal relationship in force between you and Data Controller. The procedure to withdraw your consent, where appropriate, will be the same as that established in the immediately preceding section for the exercise of Data Subjects’ Rights.
You can limit the use or disclosure of your personal data by addressing the corresponding request to our Data Protection Officer. The requirements to prove your identity, as well as the procedure to meet your request, will be the same as those indicated for the exercise of Data Subjects’ Rights.
Data Controller uses cookies to facilitate browsing on the website. Cookies are a tool used by web servers to save and retrieve information that is stored in the browser used by users or visitors of the website that allow to save your personal preferences in order to provide you with a better browsing experience.
Cookies have an expiration date, which can range from the duration of the session or visit to the website to a specific date after which they stop to be operational. Most of the cookies used by Data Controller are associated only with an anonymous user and his computer equipment, they do not provide references that allow the user's name and surnames to be deduced, they cannot read data from their hard drive or include viruses in your texts.
We can also collect information using "web beacons", "pixel tags", "clear gifs" or similar means (generically "web beacons") that allow us to obtain non-personal or aggregated information, such as domain names, website areas that you visit, your operating system, the version of the operating system that you use, the version of the browser and the URL prior to your visit. This information is used to improve your experience on the site and to understand traffic patterns.
We may also use third party advertisements on our websites. These advertisers may also use cookies and pixel tags to identify among other things which ads have been shown to you and on which pages. Data Controller has no control over the use of this technology by third parties and therefore we cannot be held responsible for their actions and policies.
You can configure your browser to automatically accept or reject all cookies or to receive an onscreen warning about the reception of each cookie and decide at that time whether or not to install them on your hard drive. We suggest you consult the help section of your browser to find out how to change the cookies acceptance or rejection settings. Even when you configure your browser to reject all cookies, you can continue browsing the website. In any case, you can delete the cookies implanted in your hard drive, at any time, following the procedure established in the help section of your browser.
Data Controller may amend, update, extend or otherwise change the contents and scope hereof at any time and at Data Controller’s own discretion. In such cases, Data Controller shall publish those changes on the website www.prglobal.com, under section so called “Privacy Notices and Policies”.
Changes hereto may also be notified by e-mail, should such means of communication had been established as a communication channel between the interested parties and Data Controller, during the term of the legal relationship.
Last updated:
August 14, 2025
In compliance with the provisions of the applicable regulations on data protection, PR Global Reservations LLC, as the data controller and owner of the website www.prglobal.com (hereinafter, the “website”) lets you know that:
For the purposes indicated below, we use technology known as “cookies” and “web beacons” (jointly hereinafter, “cookies”):
To achieve such purposes, we use cookies that may be classified as follows:
We may store some strictly necessary cookies in your device, so that the website works properly. Depending on the place from which you visit us, your consent may be required for the use of the other cookies indicated above.
You may at any time change or withdraw your consent for the use of cookies that are not strictly necessary.
This Cookies Policy is part of the Privacy Policy and governs the use of mechanisms in remote or local electronic communication means that allow data controller to automatically collect data deemed as personal data, while the data subject makes contact through such means.